Refund Policy

We want you to love your Dermanest experience.

If you're not completely satisfied, you may request a return within 14 days of delivery, provided the item is:

• Unused and in its original packaging

• Not a final-sale, perishable, or intimate product

To start a return, contact us at support@dermanest.com with your order number. Once approved, you’ll receive return instructions.

Refunds:
Once we receive and inspect your return, your refund will be issued to the original payment method within 5–10 business days.

Note: Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.